When are ‘Returns’ not possible?
There are a few certain scenarios where it is difficult for us to support returns:
- Return request is made outside the specified time frame, of 14 days from delivery, or 30 days for defective items.
- Product is used, damaged, or is not in the same condition as you received it.
- Specific categories like socks, software, E-Books, Courses and any digital content products, etc.
- Defective products which are covered under the manufacturer's warranty.
- Any consumable item which has been used or installed.
- Products with tampered or missing serial numbers.
- Anything missing from the package you've received including price tags, labels, original packing, freebies, and accessories.
- Fragile items, hygiene related items.